SUNNET SOLUTIONS PVT. LTD. is a leading systems integration company in India, offering IT Infrastructure design, development, Implementation services and IT infrastructure asset- Management segments through turnkey projects of national importance. SUNNET SOLUTIONS has also been expanding its service presence in international markets offering off-shoring advantages and delivering value through service level-based and project scope-based deliveries.
Since its inception on 1997, SUNNET SOLUTIONS has been a frontrunner in providing IT Infrastructure solutions and services.
Today, SUNNET SOLUTIONS, an ISO 9001:2008 certified organization, is positioned as a premier IT Infrastructure solutions provider in the fast growing and competitive market. We execute large and complex turnkey projects, and have built, managed and supported our customers’ IT&ITES systems across the value chain infrastructure, applications and business processes.
SUNNET SOLUTIONS has been built from a technical base with a strong focus on providing quality service by delivery solutions for business advantage.
Innovation and attention to detail have been the foundation of SUNNET SOLUTIONS’s growth and success. Ongoing training and programs, technical research and investment in specialized equipment continue to keep SUNNET SOLUTIONS at the forefront of the industry.
Whilst working closely with the industry leading vendors SUNNET SOLUTIONS remains the manufacturer independent and consultative in its approach to ensure best fit solutions to both public and private sector clients.
We emphasize on acquiring an in-depth knowledge of the customer’s context and needs, and design solutions fine-tuned to those needs. We are driven to attain our customer’s highest satisfaction by providing best IT&ITES Services and Solutions with underlying delivery expertise. Our core competencies are designed to effectively deliver results to our customers.
We at SUNNET SOLUTIONS adhere to Systematic Approach of Functioning which stems from the unique combination of Traditional approach and technical know – how with intellect and quality implementation.
We are committed to ensure that both our clients and projects get full value – right from recommending technical solutions that generate ROI for the clients until completion of project on time and on budget – we focus on ensuring that all stages of a solution undergo strict quality checks in the prevailing cost vigilant IT industry. To ensure minimal chance of miscommunication at any stage during the project execution and reduce time and effort on part of the client, we abide by the rule of single point of contact interaction mode by providing a single company delegate to access all our services.
Vision and Mission statement with Core Values:
Be a leading Global IT&ITES Systems Integrating firm delivering impact through Knowledge Technology and traditional channels for our clients. We believe in BUILDING VALUE for our customers and that is how we differentiate our business from our peers.
To provide innovative, high quality and best-in-class IT Infrastructure Consulting and IT systems integration Solutions & Services to our customers, enabling them to achieve their business objectives. Making it a wonderful and rich experience for all customers’ associates and partners while working together.
Our Core Value:
- Integrity – conduct business honestly and transparently
- Trust – be a trusted partner to all the stakeholders
- Innovation – offer innovative solutions
- Excellence – achieve excellence in our work and actions
SUNNET SOLUTIONS commitment to quality has been since our foundation. The quality focus and assurance program ensures development and implementation of effective quality management practices and standards. These standards and practices are not static but they get continuously evolved through monitoring, training, and analysis.
We at SUNNET SOLUTIONS define quality with customer satisfaction. All our practices and procedures are designed and implemented keeping the end consumer in mind. Our measure of quality is the degree to which we are able to deliver as per the customer’s requirements.
We believe in the fact that quality pay in the end, so most of our businesses are repeat business with 80% repeat business and larger proportion of our business is from our satisfied customers.
At SUNNET SOLUTIONS we understand that quality is a continuous process and therefore we have adopted the following continuous quality improvement model:Learning > Planning > Action > Review
The solutions & service delivery team and the operations team continuously uses set of statistical tools to understand subsystems and uncover problems or improvement opportunities with the aim on maintaining quality in the future and not merely controlling a process. The first step is to identify the process that requires improvement, and then a team of experienced professionals is constituted to actively research and document each step of that process. Then comes the planning phase where improvements and expectations are set and the means to measure them are established. The action stage is marked by implementation aiming at improving efficiency and responsiveness which involves setting of goals, education, and the measurement of results.